Refund Policy for TELE-METEO
At TELE-METEO, we strive to ensure that our customers are always satisfied with our services. However, if you are not fully satisfied with your purchase, we are here to help.
Eligibility for Refund
To be eligible for a refund, you must contact us within 30 days of your purchase. The following conditions must be met:
- A valid reason for dissatisfaction with the service
- Proof of purchase from TELE-METEO
Non-refundable Services
The following items are non-refundable:
- Subscription packages past the 30-day refund window
- One-time consulting services
Process for Refunds
If your request for a refund is approved, the process will be as follows:
- Submit a refund request to our customer service team via email at [email protected].
- Include necessary documentation and proof of purchase.
- Our team will review your request and notify you of the status within 10 business days.
- If approved, the refund will be processed and a credit will automatically be applied to your original method of payment.
Contact Us
If you have any questions about our refund policy, do not hesitate to contact us at [email protected].